There are times when the moment you walk up to a table, you
realize that your time is not worth the lousy 10% tip you’re surely in
for.
I worked the Tuesday lunch shift last week, and I knew I was
in for it from the beginning of the shift. Let me tell you, having to polish every piece of silverware
in the restaurant is not a good sign for things to come.
Beyond that, after rallying myself to get excited about my
table, I set down two water glasses and began my “Welcome, my name is Naomi and
I’ll be your server today” spiel, only to be rudely interrupted.
A manicured finger waved over the water, signaling my
attention. The finger belonged a middle-aged
woman with perfect hair and a face full of Botox who gave me one glance before
claiming that she doesn’t “do ice. I want no ice, just a splash of cranberry
juice—no sugar—for color.”
These kinds of customers make me want to gag a little
bit. Or spit in their food. Not that I ever would, but sometimes it
feels like it would be extremely gratifying.
https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjj7SzE8xTTjPmZpjUZRemwU8eLFVkdHg9OzZiIEle1EYRbKe1A9iTas5EULR7fmO6s_CEuIymZRcQTR7i8OSaewQgKlU6S3zSNsNow66hB5pHKslnQOxqJBwqfaGLtvp3Fcwky1RnMlmw/s400/poster_spitting.jpg
This woman proved to be one of the most demanding and
obnoxious customers I have had to deal with yet. I dreaded every time I dragged my feet over to the table to
check on them.
First, they wanted to split a sandwich, but it turned out
the sandwich was not filling enough, despite the fact that I demonstrated with
my hands how large the serving was.
Then the no-ice-woman disliked her coleslaw and felt entitled to having
it voided off of her check.
By the time dessert rolled around, I recommended our most popular
item and insisted that the two women each order their own slice. I didn’t need fiasco surrounding the
tiny portion size.
I wasn’t surprised when I picked up the check off of the
table. I knew from the beginning
that I wasn’t going to make any money from that table, but it was a little
dramatic of them to leave a penny “face down” on top of the few dollars they
left. Really, I did everything in
my power to make sure they had a nice meal. I can’t be blamed for the snootiness of ladies who lunch.
Lesson learned: Here is a lesson for all who read this: do
not take a serving job. Ever.

I envy your patience. This would have been the day I was fired...
ReplyDeleteTaylor M. McCarty